1. Placing a Custom Order:

To place a custom order, please contact our customer support team at iresbowtique@gmail.com or use the "Contact Us" form on our website. Describe your specific requirements, including product type, colors, sizes, and any additional customizations you may desire. We will work with you to determine the feasibility of your request and provide a price quote and estimated production time.

2. Pricing and Payment:

The price of a custom order will be determined based on the complexity of the request, materials used, and production time. Payment must be made in full before we begin production on your custom order. We accept various payment methods, including credit cards and PayPal.

3. Confirmation and Approval:

Once we have discussed the details of your custom order, we will provide you with a detailed description, price quote, and an estimated timeline for production. It is your responsibility to review the information carefully and confirm your approval. By confirming your approval and making payment, you agree to the terms and specifications outlined.

4. Production and Timelines:

Production times for custom orders may vary depending on the complexity of the request. We will provide you with an estimated production timeline, and we will strive to complete your order within the agreed-upon timeframe. Delays may occur due to unforeseen circumstances, and we will keep you informed of any changes.

5. Returns and Refunds:

Custom orders are unique and created to your specifications, which may not be suitable for resale. As a result, we do not accept returns or offer refunds on custom orders unless the product is found to be damaged or defective upon receipt. Please refer to our general refund policy for more information on returns and refunds.

6. Communication:

We will maintain open communication throughout the custom order process. You can expect updates on the progress of your order, and you are welcome to contact us at any time with questions or concerns.

7. Cancellations:

Once a custom order has been confirmed and production has begun, it cannot be canceled or modified. We encourage you to carefully review the details and specifications before confirming your custom order.

8. Intellectual Property:

Please note that you are responsible for ensuring that your custom order does not infringe on any intellectual property rights, trademarks, or copyrights. We reserve the right to refuse custom orders that violate intellectual property rights. Ire's Bowtique is committed to providing you with high-quality custom children's accessories tailored to your preferences. We look forward to working with you to create a one-of-a-kind accessory that meets your needs.